PRIVACY POLICY

At C3 CAR CARE CENTER

Your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, protect, and handle your personal information in accordance with industry best practices and data protection laws.

Information We Collect

We collect minimal personal information required to provide our car care services efficiently. This includes:

Full Name
Phone Number
Email Address (optional)
Vehicle Details (Make, Model, Registration Number)
Service Preferences
Photographs of Vehicles (only with consent, for documentation or promotional purposes)

How We Use Your Information

We use the information collected to:

Communicate with you regarding your service requests or appointments
Provide quotes, invoices, and warranty documentation
Process e-warranty registrations
Improve our services based on customer feedback
Share vehicle-related photos or testimonials (only with prior consent)

How We Protect Your Information

We implement a range of technical and operational measures to safeguard your personal information:

Use of secure channels (e.g., HTTPS website, WhatsApp business account)
Restricted internal access to sensitive data
Regular data review and deletion of unnecessary records
No sharing or selling of personal data with third parties

Data Retention

We retain customer information only for as long as necessary to fulfill service and warranty purposes, or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

Cookies & Tracking

Our website may use cookies to enhance user experience. These do not collect personal data and can be disabled in your browser settings.

Third-Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties. Exceptions include:

Garware or other vendors for warranty processing
Legal authorities, if required under law

Your Rights

You have the right to:

Access or update your personal information
Withdraw consent for marketing or data use
Request deletion of your records

Contacting Us

If you have any questions regarding this Privacy Policy, you can contact us at:

C3 CAR CARE CENTER
29/8 Dr. Ambedkar Sarani, Kolkata – 700046
Phone: 7044480775
Email: c3carcarecenter@gmail.com